Cabin and Ground Crew Airline Management Software
In the highly competitive aviation industry, customer loyalty and providing value is critical to an airline’s continued success. Intelligent Pathways has developed Jetstream, an airline crew management software mobile solution that enables rapid guest recognition, fast customer recovery and electronic operational reporting in the air.
"[Jetstream] really knocks our customer proposition out of the ballpark. It has the ability to empower our team to provide seamless one-on-one service to every single one of our guests.”
- Customer Service Manager, Qantas International
Benefits
Increase passenger satisfaction and streamline operational activities
Increase passenger satisfaction and streamline operational activities with Intelligent Pathway’s Airline Management Software, Jetstream by delivering current data to cabin crew and ground staff.
Available on iPad and iPhone, the application enables airlines to personalize each passenger’s flight experience, whether it be giving a personal welcome onboard, solving issues on the ground such as flight delays, or capturing valued preferences to enhance their journey. Jetstream also features passenger mapping by the seat for all aircraft types and layouts.
Download Our Information Pack
Submit your details to receive a Jetstream Information Pack.
Solutions
Streamlined Systems
Jetstream has six core areas of functionality that connect via the ground server to selected airline systems to support individualized passenger engagement and drive operational efficiency.
Cabin
Integrates data from airline CRM, reservations, departures, operations and crew systems, for easy guest recognition and service recovery for cabin crew. The Cabin module also captures passenger preferences, feedback and operational data while in the air, which is synced with ground systems.
Forms
Enables crew and staff to gather and share data on their mobile devices. Completed forms are then submitted back to the airline for fast, efficient reporting on issues such as cabin defects, crew performance and passenger export.
Ground
Provides airport ground staff with real-time information on passengers while they’re at the lounge, check-in or the gate, and enables staff to input data which is then passed through to cabin crew.
Content
Provides access to electronic flight context-aware documents, manuals and other files.
Notifications
Enables flight context-aware messaging between cabin crew, ground staff and head office.
Console
Centralised management and configuration aligned to your operations.
Want to know more? Read Jetstream FAQ's here.