Download - CX Architecture Diagrams

Based off real client engagements, these diagrams will help get you thinking about the format of your customer-centric technology ecosystem and approach to customer-centric architecture in your business. 

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CX Technology Ecosystem

Shows the many technology components and data flow that make up the customer-centric ecosystem.

CX Integration Architecture 

Shows existing and planned integrations over the organisation's customer experience technology ecosystem.

CX Technology Ecosystem Intelligent Pathways 800 x 500
CX Interaction Architecture | Intelligent Pathways 800 x 500